Technical Telephone & E-mail Assistance Technical assistance is provided by our Call Control Center are open at standad working hours. Our technical representatives provide prompt resolutions using a defined procedure. If an issue cannot be resolved within a reasonable time frame, it will be escalated to our senior technical expert. Features - Recovery and troubleshooting:
Immediate assistance for technical problems resulting in corrective actions(including hardware or software upgrades performed by our certified technical representative) - Installation and configuration:
Technical assistance or corrective actions provided during the installation and configuration. - Documentation:
Updated technical documentation in hard copy or CD format upon request - System testing:
Simulation of field trouble allowing for quick identification of reported problems - Spare parts recommendation:
Assist our customers in identifying critical spares
You are welcome to contact our technical support team on
or report your problem on: TEL: +886-953397444 FAX: +886-2-27420871
We are always at your service! | | | | | | | |  | | 2 PON port SNMP/GUI/Telnet managed OLT Fixed 2 port OLT, 1 UTP 10/100/100 port and 2 SFP slot for downlink, advanced Layer 2 features, EMS GUI manager see more | | |
| | |  | | GEPON OLT - up to 8 port modular PON access unit AN-OLT8000 is the most competetive in price and leading product in AD-net line of GEPON access platform, which is in full compliance with IEEE 802.3ah and MII GEPON standards, and have unique modular platform. see more | | |
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