About Us

Networking and networking solutions are key to future. Future, as per our vision is fully linked, internet oriented highly information technology age. Networking is one of keystones in developing solid base for upcoming era of information technologies. Our mission – to provide our customers with reliable, modern and cost efective networking solutions – state of art networking.

 

AD-net Technology CO., LTD is agressive, straightforward oriented designer, manufacturer and international supllier of networking solutions. AD-net Technology CO., LTD is committed to providing its customers with cost effective and reliable networking solutions that keeps them step forward from their competitors and puts them one step closer to future.

 

AD-net Technology CO., LTD mission to quality, service, and performance has given them unique opportunity to partner with global industry leaders.

 

AD-net Technology CO., LTD has presence in most sophisticated global markets, in USA, Europe, South America and Pacific.

 

Missioned to provide it’s customers with the best, AD-net Technology CO., LTD makes certain that every product shipped, is only start of long term cooperation, and will do utmost, to make full customer satisfaction. Each product comes with free unlimited technical support, our system integrators team will make a free network preplanning and design, finding a best solution for each case you present to AD-net Technology CO., LTD. Our warranty policy, customer care, shipping terms and global partners allows us to acomplish our mission – to provide every customer with state-of-art networking.

 

With a R&D research team, more than 50 people, AD-net Technology CO., LTD, currently are able to supply tailored to any customer and any market networking product, OEM orders also are welcome!

 

If you wish to get more information about our company history, products and anything else you feel needs to be answered – please contact our sales & general info team at [email protected] or by phone listed in contacts session. You are welcome also fill the contact form. We answer every inquiry in less than 4 hours!

 

FAQ

In 10+ years of shipping products internationally no one yet had left with a product not installed. We will help you by emails, we will help you remotely by Teamviewer accessing your desktop and equipment and we will use all modern means of communication to get your ordered device work. That’s what we do, and will continue to do!

Again depends on quantity, type of product and country to ship. We are always analyzing best shipping quote at the current moment. Like for example if at current moment ship to your country DHL is better than TNT, then we choose it, or vice versa.

 

Depends on size of order. For a smaller shipment if we ship by DHL, TNT, Fedex or EMS (a good and cheap way to ship from Taiwan), then yes, you can track them online. However, you are not limited to those choices. Savvy customers and system integrator like to use freight forwarders who ship goods to airport only and that can save your costs if shipments are more heave than 40 – 50 km. You can always chat without Customer Success Representative for best shipping option.

No, you can feel free order any quantity of any product

There is no limitations at all. We’ve shipped our products up to now to smallest islands on our earth, just ask us for a quote for shipping options and costs

We accept following ways of payment:

 

  •  Bank Transfer (TT) to our account
  •  Credit card processed via PayPal (you no need to have PayPal account to get your credit card charged!)
  • Western Union

Request the price online, mention order quantity, talk to sales now and choose the method of payment – and let the ball kicking!

Warranty
We strive to provide best quality of units in a market, and employ sophisticated Quality Control procedures. But well, it sometimes happens though, it’s active equipment after all. Something get’s broken, and especially for a fiber optical access equipment, that get’s used in some cases really rough conditions. But no worries, we will sort this out. Below you will find more description on how & what, and why questions answered, but basically before you delve into the details we want you remember that:
  • During a first year of warranty, we will cover shipping back of repaired goods to your country;
  • During next years 2nd and 3d, we repair units, but you need cover shipping at both sides.
Warranty Conditions The above Warranty is subject to the following conditions:
  1. This warranty extends only to products  sold by AD-net Technology, CO., LTD. Please contact us, if you have a product for a repair.
  2. This warranty covers only normal use of the equipment. AD-net Technology, CO., LTD shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorized AD-net Technology, CO., LTD representative; (iv) damages incurred through irresponsible use, including those resulting from viruses or spyware, overclocking, or other non-recommended practices.
  3. You must retain your commercial invoice, shipment receipt or other proof of purchase to receive warranty service. Even the e-mail with conversations you did with us will be OK. We are at your side, but we need know when and how you purchased product.
  4. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty.
  5. AD-net Technology, CO., LTD and its Authorized Service Center accepts no responsibility for any third party software programs, data or information stored on any media or any parts of any products returned for repair to AD-net Technology, CO., LTD.
  6. All pre-installed software programs are licensed to customers under non-AD-net Technology, CO., LTD software vendor’s term and conditions provided with the packages.
  7. This warranty does not cover any third party software or virus related problems.
  8. AD-net Technology, CO., LTD  makes no warranty either expressed or implied regarding third-party software.
Now, what is the most possible faults that we see from equipment returned and what you can avoid?
  • Equipment installed in not appropriate places, exposed to wet & even direct contact to water.
  • Over voltage and not stable power mains
  • Optical lasers with high distance used on very short distance – this can reduce lifetime of optical modules
  • Indoor equipment installed semi-outdoors. Non-heated non-attended places.
  • Vandal problems, physical damage of equipment.
 

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